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1 / 14

Does your provider offer 24/7 support?

2 / 14

Are critical issues resolved quickly?

3 / 14

Do they update you on issue status?

4 / 14

Do they use advanced cybersecurity measures?

5 / 14

Are regular security audits conducted?

6 / 14

Do they comply with privacy regulations?

7 / 14

Is maintenance proactive and routine?

8 / 14

Are updates scheduled outside peak hours?

9 / 14

Are updates thoroughly tested?

10 / 14

Do they provide long-term IT strategy advice?

11 / 14

Are regular performance reports provided?

12 / 14

Do they have experience with your industry?

13 / 14

Are the technicians certified and experienced?

14 / 14

Are you satisfied with their service and support?

Your score is

The average score is 21%

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